Terms & Conditions

Last Updated: 6 October 2026

Welcome to Sirka Online Service Centre (“we,” “us,” “our,” or “Sirka Online Service Centre”). These Terms & Conditions govern your access to and use of sirkaonlineservicecentre.com and the services provided through our website.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Our Services

Sirka Online Service Centre provides online cyber café and digital assistance services, which may include:

Online form filling and application submission
Government and non-government online services
Certificate and document-related services
Printing and scanning services
Online registration services
Application status checking
Digital document preparation
Photo and signature uploading
Educational and employment-related online applications
Other digital and internet-based services offered through our website

The availability of a particular service may change from time to time.

2. User Responsibility

You agree to provide accurate, complete, and genuine information when requesting any service from us.

You are responsible for:

Providing correct personal information
Providing valid and genuine documents
Checking the information before final submission
Providing accurate mobile number and email address
Keeping your login credentials, OTPs, and passwords secure
Informing us immediately if you notice any incorrect information

Sirka Online Service Centre will not be responsible for problems caused by incorrect, incomplete, outdated, or misleading information provided by the customer.

3. Application and Form Submission

Where we assist you with an online application or form, you are responsible for reviewing the information entered before the final submission.

Once an application has been submitted to a government department, institution, examination authority, company, or other third-party portal, we may not be able to modify, cancel, or withdraw the application.

Any correction, cancellation, or modification will be subject to the rules of the relevant authority.

4. Government and Third-Party Services

Sirka Online Service Centre may assist customers in accessing or using government portals, educational portals, employment portals, payment services, and other third-party websites.

We are an independent service provider unless specifically stated otherwise.

We do not claim to be a government department, government authority, or official representative of any government organization unless expressly stated.

Final approval, rejection, processing time, document verification, certificate issuance, application status, or other decisions are made by the relevant authority.

5. Service Charges

Service charges displayed on our website or communicated by us may vary depending on the type and complexity of the service.

The applicable service charge will generally be communicated to the customer before the service is processed.

Additional fees charged by government departments, examination authorities, payment gateways, courier companies, or other third parties may be payable separately by the customer.

6. Payments

Customers may be required to make payment before or after a service is provided, depending on the nature of the service.

Payments may be processed through third-party payment gateways or other payment methods made available by us.

You agree not to use fraudulent payment methods or provide false payment information.

A service may be cancelled or placed on hold if payment cannot be verified.

7. Refund and Cancellation

Refunds, where applicable, will depend on the nature and status of the service.

Generally, service charges may not be refundable once:

An application has been successfully submitted
A form has been processed
Documents have been prepared or printed
A third-party service has been initiated
Government or third-party fees have already been paid

If a service cannot be completed due to an error on our part, we may, at our discretion, provide a correction, reprocessing, or applicable refund.

Government fees, examination fees, application fees, or other third-party charges may be non-refundable according to the relevant authority’s rules.

8. Processing Time

We will make reasonable efforts to complete services within the estimated time communicated to you.

However, we cannot guarantee processing times controlled by third parties, including:

Government departments
Government portals
Banks and payment gateways
Examination authorities
Universities and educational institutions
Recruitment organizations
Courier services
Internet service providers

Delays caused by such third parties will not be considered a failure by Sirka Online Service Centre to provide the service.

9. Documents and Personal Information

Customers may need to provide personal information and documents to use our services.

We will handle such information in accordance with our Privacy Policy.

You confirm that the documents and information submitted by you are genuine and that you are authorized to provide them.

We reserve the right to refuse a service if we reasonably believe that the information or documents are fraudulent, illegal, misleading, or being used for an unlawful purpose.

10. OTP, Passwords and Login Details

Some services may require OTPs, passwords, application credentials, or access to third-party accounts.

Customers should not share passwords or sensitive login information unless it is necessary for the requested service.

You are responsible for the security of your accounts and credentials.

Sirka Online Service Centre will not be responsible for unauthorized activity resulting from credentials being disclosed by the customer or compromised outside our reasonable control.

11. Prohibited Activities

You agree not to use our website or services for:

Any illegal activity
Fraud or identity theft
Submission of false or forged documents
Unauthorized access to another person’s account
Hacking or attempting to compromise computer systems
Distribution of malware or harmful software
Misuse of government or third-party portals
Any activity that violates applicable laws or regulations
Any activity that may damage, disrupt, or interfere with our website or services

We reserve the right to refuse or terminate services where prohibited activity is suspected.

12. Website Availability

We try to keep our website available and functional at all times. However, we do not guarantee uninterrupted or error-free access.

The website may temporarily become unavailable because of:

Maintenance
Technical problems
Server issues
Internet connectivity problems
Security issues
Third-party service failures
Government or third-party portal downtime
Events beyond our reasonable control

13. Accuracy of Website Information

We make reasonable efforts to keep information on our website accurate and updated.

However, information relating to government schemes, application requirements, fees, deadlines, eligibility criteria, or third-party services may change without notice.

Customers should verify important information with the relevant official authority where appropriate.

14. Intellectual Property

All content on sirkaonlineservicecentre.com, including text, graphics, logos, designs, images, icons, and other materials, is owned by or licensed to Sirka Online Service Centre unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or commercially use our website content without prior written permission.

15. Third-Party Links

Our website may contain links to third-party websites, including government portals, payment gateways, educational institutions, and other service providers.

These links are provided for convenience.

Sirka Online Service Centre does not control or guarantee the availability, accuracy, security, or content of third-party websites. Your use of third-party websites is subject to their respective terms and policies.

16. Limitation of Liability

Sirka Online Service Centre will make reasonable efforts to provide services accurately and efficiently.

However, we will not be responsible for losses, delays, application rejection, missed deadlines, or other consequences resulting from:

Incorrect information provided by the customer
Incorrect or invalid documents
Government or third-party decisions
Government portal downtime
Payment gateway failures
Internet or network problems
Delays by third-party organizations
Events beyond our reasonable control
Unauthorized use of customer accounts or credentials

Where permitted by applicable law, our liability in connection with a particular service will be limited to the amount actually paid by the customer for that service.

17. Indemnification

You agree to indemnify and hold harmless Sirka Online Service Centre, its owners, employees, and service providers from claims, losses, damages, liabilities, or expenses arising from:

Your violation of these Terms & Conditions
Your misuse of our website or services
False or fraudulent information provided by you
Your violation of applicable laws
Your violation of the rights of another person or organization

18. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Please review our Privacy Policy before using our services.

19. Changes to These Terms

Sirka Online Service Centre reserves the right to modify or update these Terms & Conditions at any time.

Changes will become effective when the updated Terms & Conditions are published on this page.

You are responsible for reviewing this page periodically. Continued use of our website after changes are published means that you accept the updated terms.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute relating to our website or services will be subject to the jurisdiction of the appropriate courts having jurisdiction over our business location, subject to applicable law.

21. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Business Name: Sirka Online Service Centre
Website: sirkaonlineservicecentre.com
Address: [Enter Your Business Address]
Mobile: [Enter Your Mobile Number]
Email: [Enter Your Email Address]

22. Acceptance of Terms

By accessing or using sirkaonlineservicecentre.com, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these terms, please discontinue use of our website and services.

Thank you for choosing Sirka Online Service Centre.